Returns & Warranty Policy

WHAT IS YOUR EXCHANGE POLICY?

At Sunnies Studios, we want you to see clearly and confidently with thoughtfully designed eyewear you’ll look and feel good in. If you've received the wrong item, or are not completely satisfied with your new glasses, we give you 90 days to decide if you want to change your product. All items must be returned in the original selling condition with complete packaging (stickers, tags, hard case, sac, etc) and receipt.

Learn more about our 90-Day Guarantee here.

WHAT'S YOUR WARRANTY POLICY?

We offer a 90-Day Guarantee on all Sunnies Studios products which allows you to exchange your item within 90 days. All items must be returned in the original selling condition with complete (stickers, tags, hard case, sac, etc) and receipt.​


Learn more about our 90-Day Guarantee here.

 

DO YOU OFFER REPAIR SERVICES?

With our Lifetime Upkeep of frames, customers may visit any Sunnies Studios store for eyewear cleaning and minor repairs. Free services include:​

  • Lens and frame cleaning
  • ​​​​ Nose pads and screw replacements​​​
  • Frame adjustments
  • ​​​ Lens insertion
  • ​​ Lens transfer
  • ​ Nylon replacement​​​


If you’d like extra protection for your prescription frames, we also offer a 1 year coverage plan against accidental damage with Sunnies 365 Protection. ​

Learn more about our 90-Day Guarantee here.

 

WHAT IS THE DIFFERENCE BETWEEN SUNNIES 90-DAY GUARANTEE AND SUNNIES 365 PROTECTION?​

Sunnies 90-Day Guarantee is inclusive with all eyewear purchases. If you are not satisfied with the product, you may exchange it within 90 days of purchase. All items must be returned in the original selling condition with complete packaging (stickers, tags, hard case, sac, etc) and receipt. Learn more about our Sunnies Guarantee here. ​ ​

While Sunnies 365 Protection is available solely for prescription eyewear packages at an additional cost. It's a comprehensive coverage plan that insures prescription frames and lenses from accidental damage for a full year. Learn more about our 90-Day Guarantee here.